Voice Small Business
Starter plan for the single person business. Ideal for small businesses and entrepreneurs, the Starter plan integrates with Hangouts Meet and Google Calendar with more Google Workspace integrations coming soon. Employees get a phone number that they can use from any device, anywhere with intelligent spam call protection and voicemail transcription so they can read voicemails. And finally, your business enjoys the peace of mind that comes with an enterprise SLA and 24/7 support.
The Starter plan is ideal for small organizations and entrepreneurs. Learn more
Up to 10 users in unlimited domestic locations
One region, based on your billing location
Enterprise SLA and 24×7 support
Managed employee phone numbers that work across devices
Intelligent spam call protection
Automated voicemail transcription
Integration with Google Meet and Google Calendar
Voice Enterprise
Built for domestic businesses of any size, the Standard plan includes phone numbers your employees can use across laptops, mobile phones, and deskphones. It is also integrated with Hangouts Meet and Google Calendar with more Google Workspace integrations coming soon. Intelligent spam call protection and voicemail transcription are included along with advanced features like multi-level auto-attendant. And finally, your business enjoys the peace of mind that comes with an enterprise SLA and 24/7 support.
The Standard plan is a full-featured plan designed for domestic organizations of any size. Learn more
- Unlimited users and unlimited domestic locations
- Enterprise SLA and 24×7 support
- Desk phone compatibility
- Multilevel auto-attendant
- Ring groups and hunt groups
- Managed employee phone numbers that work across devices
- Intelligent spam call protection
- Automated voicemail transcription
- Integration with Google Meet and Google Calenda
Voice Call Center
For international businesses of any size, the Premier plan includes phone numbers your employees can use across devices, intelligent spam call protection, and voicemail transcription. It’s integrated with Hangouts Meet and Google Calendar with more Google Workspace integrations coming soon. Plus, it offers multi-level auto-attendant, hybrid deployments, with even more advanced features to come. And finally, your business enjoys the peace of mind that comes with an enterprise SLA and 24/7 support.
For larger or international organizations, the Premier plan is the most advanced Google Voice plan. Learn more
- Unlimited users
- Enterprise SLA and 24×7 support
- Desk phone compatibility
- Multilevel auto-attendant
- Ring groups and hunt groups
- Managed employee phone numbers that work across devices
- Intelligent spam call protection
- Automated voicemail transcription
- Integration with Google Meet and Google Calendar
- More Google Workspace integrations and advanced features coming soon
| Starter/Essential | Standard/Professional | Premier/Enterprise | |
| Number of Users | |||
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| Addition Extensions | |||
| Business Texting | |||
| Mobile & Desktop Apps | |||
| Call Forwarding | |||
| VoIP & WiFi Calling | |||
| WiFi office Phones | |||
| Virtual Fax | |||
| Voicemail | |||
| Custom Greetings | |||
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| Reporting | |||
| PBX Support from PTI | |||
| Multiple Phone Numbers per Account | |||
| PTi -Remote Device Management | |||
| Microsoft & Google Integrations | |||
| Advanced integrations with most popular CRM and customer-facing apps | |||
| Premium integrations with most popular CRM and customer-facing apps | |||
| Call recording | |||
Frequently Asked Questions
| Do I have to sign a contract, and can I change my plan in the future? Our service is provided on a monthly or annual basis. You can make changes to your plan at any time; upgrades take effect immediately, and downgrades take effect starting the following billing cycle. You are responsible for all usage charges incurred before a change takes effect. |
| Can I use my current phone number? In most cases yes. You can also pick your main phone number during the signup process, and any additional numbers are chosen and managed by logging into your account, after checkout. |
| Can I get a professional voice recording for my greetings? Yes! Use our Voice Studio to get your greetings professionally recorded by one of our voice talents. Get up to 250 words for a one-time fee of $75. |
| Voicemail to Email Receive voicemail messages, including caller information in your inbox. Voicemail-to-email saves you time in dialing to get your voicemail messages. Just open your email and listen. |
| Can I get a professional voice recording for my greetings? Yes! Use our Voice Studio to get your greetings professionally recorded by one of our voice talents. Get up to 250 words for a one-time fee of $75. |
| Local or remote Numbers Choose any phone number your business needs in any area code. No matter where your office is, handle inbound and outbound calls with confidence. It’s super simple to manage your company’s phone lines with a cloud PBX. |
| Call Recording With your cloud-based, virtual PBX, silently record all calls with no hardware. Call recording is an excellent way to fact-check customers or to provide coaching opportunities for your staff. All call recordings are securely stored, so only authorized personnel can access them. |
| Advanced Call Management Give your office the ability to block, route, and transfer calls intelligently. Every business can leverage advanced PBX features to provide the perfect customer experience beyond voicemail. |
| Advanced Call Routing Handle incoming calls by directing them to the correct department or team automatically. Advanced call routing criteria can include the calling number, called number, or business hours. |
| Call Analytics Get a clear snapshot of your inbound and outbound call performance at any time. You can even display the stats on fancy wallboards for the team. |
If you’ve ever heard, “Press 1 for sales, press 2 for support,” then you’ve used an auto attendant. Using a cloud PBX, set up your auto attendant in seconds, not days. Your team will appreciate speaking to the right callers every time.