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Support Documents

Many of the day to day documents you might need to use your VOIP Phone.

What is a

VOIP Phone System Tell me what the video is about
Hover over me This is the bubble of text
PBX "Private Branch Exchange" private branch exchange
SoftphoneWhat is a Softphone and why would I need it Watch the Video
Customer Portal DemoClick to see a demo of our Customer Portal
Key Documents
How to Setup Voice Mail Will fill in soon Watch the Video
Using Voice Mail Will fill in soon Watch the Video
Your 911 Service Will fill in soon Watch the Video
Softphone setup Will fill in soon Watch the Video
Using your Softphone Will fill in soon Watch the Video
How to Setup Voice Mail Will fill in soon Watch the Video
How to Setup Voice Mail Will fill in soon Watch the Video
PBX SupportDocuments
Setting up a PBX Will fill in soon Watch the Video
Adding Call routing Will fill in soon Watch the Video
P.T. Customer support Will fill in soon Watch the Video
Call Management Features
Virtual Receptionist Will fill in soon Watch the Video
Virtual Receptionist with menus & actions Will fill in soon Watch the Video
Analog fax machine support (via adapter) Will fill in soon Watch the Video
Call park (desk & app) Will fill in soon Watch the Video
Music on hold / transfer music Will fill in soon Watch the Video
Extension dialing / monitoring Will fill in soon Watch the Video
Call forwarding / transfer Will fill in soon Watch the Video
Virtual extensions Will fill in soon Watch the Video
Voicemail & voicemail‑to‑email Will fill in soon Watch the Video
Company directory & call logs Will fill in soon Watch the Video
Conference bridge per user Will fill in soon Watch the Video
Forward calls during device outages Will fill in soon Watch the Video
Distinctive ringtones / 3‑way calling / 7‑digit dialing Will fill in soon Watch the Video
Call blocking (standard & enhanced) Will fill in soon Watch the Video
Intercom / paging (groups & overhead) Will fill in soon Watch the Video
Flexible numbering & 3‑digit extensions Will fill in soon Watch the Video
Voicemail transcription Will fill in soon Watch the Video
Call recording Will fill in soon Watch the Video
Dynamic Caller ID Will fill in soon Watch the Video
Hot desking Will fill in soon Watch the Video
Find Me / Follow Me & shared voicemail boxes Will fill in soon Watch the Video
Mobility Features
Desktop app for Windows / Mac Will fill in soon Watch the Video
Desktop app for Chrome Will fill in soon Watch the Video
Mobile apps (iOS & Android) Will fill in soon Watch the Video
Simultaneous ring / call flip Will fill in soon Watch the Video
Extension dialing to app / transfer from app Will fill in soon Watch the Video
Virtual fax Will fill in soon Watch the Video
Virtual Receptionist Will fill in soon Watch the Video
Team Collaboration
Conference calling Will fill in soon Watch the Video
Video conferencing Will fill in soon Watch the Video
Calendar integration (MS 365 / Google) Will fill in soon Watch the Video
Screen sharing & meeting recording Will fill in soon Watch the Video
Team chat & presence Will fill in soon Watch the Video
Virtual Receptionist Will fill in soon Watch the Video
Text Messaging
Text messaging allowance Will fill in soon Watch the Video
Bulk SMS packages Will fill in soon Watch the Video
Scheduled messages, templates, one‑to‑many Will fill in soon Watch the Video
Customer Engagement
Ring groups Will fill in soon Watch the Video
Caller info match & website contact widget Will fill in soon Watch the Video
Call queuing & online bookings Will fill in soon Watch the Video
Shift‑to‑Text & auto dialer Will fill in soon Watch the Video
Integrations
Salesforce, HubSpot, Zoho, Freshdesk, Square, Jobber, QuickBooks Online Will fill in soon Watch the Video
Microsoft Dynamics Will fill in soon Watch the Video
NexHealth, Clio, AgencyZoom Will fill in soon Watch the Video
Virtual Receptionist Will fill in soon Watch the Video

Notes: Under Our Personal Plans/Small Business. Support is billed at our standard support rate in 20 minute increments.

Notes: Under Our Business Plans. Support is included.